Acquisition of Development, Maintenance, Specialist Assistance and Technical Infrastructural Management Service for the Sisa "Social Welfare Information System" Solution in Use in the City of Turin

ItalyTenders notice for Acquisition of Development, Maintenance, Specialist Assistance and Technical Infrastructural Management Service for the Sisa "Social Welfare Information System" Solution in Use in the City of Turin. The reference ID of the tender is 89107073 and it is closing on 18 Sep 2024.

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Tender Details

  • Country: Italy
  • Summary: Acquisition of Development, Maintenance, Specialist Assistance and Technical Infrastructural Management Service for the Sisa "Social Welfare Information System" Solution in Use in the City of Turin
  • ITT Ref No: 89107073
  • Deadline: 18 Sep 2024
  • Competition: ICB
  • Financier: Self Financed
  • Purchaser Ownership: Public
  • Tender Value: Refer Document
  • Notice Type: Tender
  • Document Ref. No.: 561704-2023
  • Purchaser's Detail :
  • Purchaser : CSI-PIEDMONT
    Address: CORSO Unione Sovietica 216
    Town: Turin
    NUTS-Code: ITC11 - Turin
    Postal Code: 10134
    Contact Point: tender office
    Phone: 39 113169494
    Fax: 39 113168938
    Email :approvvigionamenti@csi.it
    URL :www.csipiemonte.it

  • Description :
  • The context of the social welfare services of the City of Turin is quite complex, both from the point of view of responsibilities between entities and with respect to the territorial situation, within which different realities coexist determined by growing economic difficulties and migratory arrivalstors.
    The City of Turin had its solution created on the SISA management platform based on the ICARE framework, generating the solution which can be identified as a whole as SISACOTO (Social Welfare Information System for the Municipality of Turin) owned by the City.
    The solutionand SISA makes use of CSI Piemonte as Cloud Provider for the supply of infrastructures useful for the provision of the network and virtualization service and the Consortium has been appointed by the City of Turin to guarantee management and maintenance of the solution.
    The application solution is the subject ofdevelopment and maintenance activities as well as specialist assistance to the staff of the City of Turin.
    The SISA service is a highly parametric solution that allows you to respond to the regulatory or specific requirements of each individual entity by intervening on the configuration of the modules withoutnecessarily develop additional software. For the provision of services, specialist, product and material skills and technical skills on system technology are therefore necessary.
    The solution must be maintained for the strict time necessary to complete the process, in co...
  • Documents :
  •  Tender Notice

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